Empowering Shoppers Worldwide
We believe every consumer deserves to shop online with confidence. Our mission is to make consumer rights knowledge accessible, practical, and actionable — for everyone.
Our Mission
Consumer-Advocacy Online was founded on a simple belief: that the information gap between sellers and buyers is one of the biggest drivers of online fraud and consumer harm.
We exist to close that gap. We research, verify, and publish plain-language guidance on consumer rights, scam patterns, and safe shopping practices — so that every online shopper, regardless of background or technical knowledge, can protect themselves.
We are independent, non-commercial, and not affiliated with any government agency, platform, or retailer. Our only interest is yours.
What We Stand For
Independence
We accept no advertising, sponsorship, or affiliate revenue. Our guidance is never influenced by commercial interests.
Clarity
Legal language is a barrier. We translate complex consumer protection law into plain, actionable advice anyone can use.
Global Scope
Consumer rights issues are universal. We cover protections and scam patterns relevant to shoppers across multiple jurisdictions.
Community-Driven
Our alerts are informed by real consumer reports. When you share your experience, you help protect others.
Have a Tip or Scam to Report?
Help protect other consumers by sharing what you've encountered. Your report could prevent someone else from being defrauded.